Return & Refund Policy

At [Store Name], we want you to be satisfied with your purchase. If there is an issue with your order, please contact us so we can help.

Returns

You may request a return within 30 days of receiving your order, provided the item is unused, in its original condition, and includes its original packaging where applicable.

Some products may not be eligible for return due to their nature, hygiene requirements, or other applicable restrictions.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Please provide:

• Your order number

• A description of the problem

• Clear photos or videos showing the issue

We will review the request and, where appropriate, offer a replacement or refund.

Refunds

Once your return or refund request is approved, the applicable refund will be issued to your original payment method.

The time required for the refund to appear may depend on your payment provider or bank.

Non-Refundable Situations

Refunds may not be available when:

• The customer changes their mind after receiving the product

• The item has been used, damaged, or altered by the customer

• The customer provides an incorrect shipping address

• The customer refuses or fails to accept delivery

• The return request is submitted outside the applicable return period

Return Shipping

Unless the product is defective, damaged, or incorrectly supplied, return shipping costs may be the responsibility of the customer.

Contact Us

For return or refund assistance:

Email: [Email Address]